macaojili Privacy Policy

1 Introduction

macaojili ("macaojili," "we," "us," or "our") is committed to protecting the privacy and personal data of every player and visitor who interacts with the macaojili platform, website, and related services (collectively, the "Platform"). This Privacy Policy ("Policy") describes how macaojili collects, uses, stores, shares, and safeguards your personal information when you access or use the Platform.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering a macaojili account or using the Platform in any way, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with macaojili's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, macaojili acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, macaojili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

macaojili operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). All data processing activities are conducted in accordance with applicable Philippine law and PAGCOR regulatory requirements.

macaojili has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15 of this Policy.

3 Personal Data We Collect

macaojili collects the following categories of personal data from players and Platform visitors. We collect only the data that is necessary for the purposes described in this Policy — no more.

4 How We Collect Your Data

macaojili collects personal data through the following means:

4.1 Directly From You

• When you register a macaojili account and complete the registration form.
• When you complete identity verification (KYC) by submitting identification documents.
• When you make a deposit or request a withdrawal through the Platform.
• When you contact macaojili's support team via live chat or email.
• When you participate in promotions, surveys, or feedback programs.
• When you update your account profile or change your account settings.

4.2 Automatically

• Through cookies and similar tracking technologies when you visit the macaojili website (see Section 10 for full details).
• Through server logs that automatically record your IP address, device information, and browsing activity on the Platform.
• Through game system logs that record wager amounts, game outcomes, and session durations for regulatory and fairness purposes.

4.3 From Third Parties

• From payment service providers (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard) to confirm transaction status and verify payment method ownership.
• From identity verification and KYC service providers who assist macaojili in confirming the authenticity of documents submitted during account verification.
• From fraud detection and anti-money laundering screening services that help macaojili comply with Philippine AMLA obligations.
• From PAGCOR or other Philippine regulatory authorities where disclosure is required by law or regulatory directive.

5 Purpose of Processing

macaojili processes your personal data only for specific, legitimate purposes. The table below sets out the primary purposes for which your data is used and the corresponding data categories involved.

macaojili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, macaojili relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and macaojili — specifically, to operate your account, process transactions, and deliver gaming services as described in the Terms & Conditions.
• Legal Obligation: Processing is required for macaojili to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulatory requirements, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for macaojili's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending promotional communications and marketing messages — macaojili relies on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting our support team.

7 Data Sharing and Disclosure

macaojili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

7.1 Service Providers (Personal Information Processors)

macaojili engages trusted third-party service providers who process personal data on our behalf and under our instructions. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard), KYC and identity verification providers, fraud detection and AML screening services, cloud hosting and infrastructure providers, and customer support platform providers. All such providers are contractually bound to process your data only as instructed by macaojili and to maintain appropriate security standards.

7.2 Regulatory and Law Enforcement Authorities

macaojili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. macaojili will notify you of such disclosures where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of macaojili's business, your personal data may be transferred to the acquiring entity as part of that transaction. macaojili will notify affected players of any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those in this Policy.

7.4 With Your Consent

macaojili may share your personal data with other third parties where you have given your explicit prior consent to such sharing.

8 Data Retention

macaojili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory requirements. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active macaojili account, plus a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction and Financial Data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations.
• KYC Verification Documents: Retained for the duration of your account plus five (5) years following closure, or longer if required by regulatory directive.
• Technical and Usage Data: Retained for up to twelve (12) months from collection, unless required for longer periods for security investigations or legal proceedings.
• Communications Data: Support chat transcripts and email correspondence are retained for up to two (2) years from the date of the communication.
• Marketing Consent Records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, macaojili will securely delete or anonymize your personal data in accordance with its data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

9 Data Security

macaojili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the macaojili Platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored in macaojili's systems — including financial account details and government ID information — is encrypted at rest using strong encryption algorithms.
• Access Controls: Access to personal data is restricted to macaojili personnel and authorized service providers who have a legitimate need to access it. All access is logged and audited.
• Two-Factor Authentication: macaojili's internal systems require multi-factor authentication for staff accessing player data.
• Regular Security Audits: macaojili conducts regular security assessments and penetration testing of its Platform and infrastructure.
• Incident Response: macaojili maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, macaojili will notify the National Privacy Commission and affected players within the timeframes required by the DPA.

10 Cookies & Tracking Technologies

macaojili uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyze Platform usage. A cookie is a small text file placed on your device when you visit the macaojili website.

10.1 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language and display settings — to provide a more personalized experience on the Platform.
• Analytics Cookies: These cookies collect anonymized information about how visitors use the Platform, such as which pages are visited most frequently and how long sessions last. This data helps macaojili improve the Platform experience.
• Security Cookies: These cookies help macaojili detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the macaojili Platform, including account login.

macaojili does not use third-party advertising cookies or cross-site tracking cookies for behavioral advertising purposes.

11 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by macaojili. macaojili is committed to honoring these rights promptly and without undue delay.

To exercise any of the above rights, please contact macaojili's Data Protection Officer using the details provided in Section 15. macaojili will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

12 Minors and Age Restriction

The macaojili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations under the PAGCOR framework. macaojili does not knowingly collect personal data from individuals under the age of 21.

During the registration process, macaojili collects date of birth information and conducts age verification checks to enforce this requirement. Where macaojili discovers or has reasonable grounds to believe that personal data has been collected from an individual under 21 years of age, macaojili will:

• Immediately suspend the relevant account pending investigation.
• Delete the personal data of the underage individual from its systems as soon as practicable, subject to any legal retention obligations.
• Return any deposited funds to the original payment method.
• Report the matter to PAGCOR as required by regulatory guidelines.

If you are a parent or guardian and believe that your child under 21 has registered a macaojili account, please contact our support team immediately via live chat or at the email address provided in Section 15.

13 Cross-Border Data Transfers

macaojili primarily processes and stores personal data within the Philippines. However, certain service providers engaged by macaojili — including cloud infrastructure providers, KYC verification services, and fraud detection platforms — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, macaojili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include:

• Contractual clauses in agreements with overseas processors that impose DPA-equivalent data protection obligations.
• Transfers to jurisdictions that the National Privacy Commission has recognized as providing an adequate level of data protection.
• Other legally recognized transfer mechanisms as approved by the NPC from time to time.

You may request further information about the specific safeguards applied to cross-border transfers of your personal data by contacting macaojili's DPO.

14 Updates to This Privacy Policy

macaojili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

When macaojili makes material changes to this Policy, we will notify registered players via the email address or mobile number on file, and will display a prominent notice on the Platform for a reasonable period following the update. For minor or non-material changes, updating the "Last Updated" date constitutes sufficient notice.

Your continued use of the macaojili Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure in accordance with the Terms & Conditions.

macaojili recommends that you review this Policy periodically. The most current version is always available at this page.

15 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by macaojili, please contact our Data Protection Officer (DPO) or support team through the following channels:

macaojili aims to respond to all data subject requests and privacy inquiries within fifteen (15) business days of receipt. Complex requests may require additional time, in which case macaojili will notify you of the expected response timeline.